Privacy Policy

Last updated: April 2026

LAMMS Auto Sales & Services ("we", "us", "our") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

1. Information We Collect

We may collect the following types of information:

  • Personal information you provide: name, email address, phone number, and any message content submitted through our inquiry forms.
  • Automatically collected information: IP address, browser type, operating system, referring URLs, pages visited, and timestamps — collected through standard server logs and analytics tools.
  • Cookies and similar technologies: small data files stored on your device to improve your browsing experience. See our Cookie Policy for details.

2. How We Use Your Information

We use the information we collect to:

  • Respond to your inquiries about vehicles and services
  • Process service booking requests
  • Improve and personalize your website experience
  • Analyze website usage to improve our services
  • Comply with legal obligations

3. Information Sharing

We do not sell, rent, or trade your personal information. We may share your information only in the following circumstances:

  • With service providers who assist us in operating our website and business (e.g., hosting, analytics), under strict confidentiality agreements.
  • When required by law, regulation, or legal process.
  • To protect our rights, privacy, safety, or property.

4. Data Retention

We retain your personal information only as long as necessary to fulfill the purposes for which it was collected, or as required by law. Inquiry data is retained for up to 24 months unless you request earlier deletion.

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is completely secure.

6. Your Rights

Under applicable Canadian privacy legislation (including PIPEDA and BC's PIPA), you have the right to:

  • Access the personal information we hold about you
  • Request correction of inaccurate information
  • Request deletion of your personal information
  • Withdraw consent for future collection or use

To exercise any of these rights, please contact us through our contact page.

7. Children's Privacy

Our website is not directed to individuals under the age of 16. We do not knowingly collect personal information from children. If you believe we have inadvertently collected such information, please contact us so we can delete it promptly.

8. Changes to This Policy

We may update this Privacy Policy from time to time. The updated version will be indicated by the "Last updated" date at the top of this page. We encourage you to review this policy periodically.

9. Contact

If you have questions or concerns about this Privacy Policy or our data practices, please reach out through our contact page.